Terms of Service

Effective date: 2026-07-31

These Terms are provided in English for convenience. The Japanese version, available on the Japanese site, is the governing version.

These Terms of Service ("Terms") govern your use of the Cachalot macOS application and related web services (collectively, the "Service") provided by Jinbay Co., Ltd.("we", "us"). By downloading, installing or using the Service, you agree to these Terms.

1. The Service

The Service records, transcribes and summarizes meeting audio on your own Mac. Audio and transcripts are processed entirely on your device and are never sent to our servers. Accounts and payments exist solely to manage paid plans.

2. License

Subject to these Terms, we grant you a non-exclusive, non-transferable license to use the application on devices you own or control. All intellectual property rights in the Service remain with us or our licensors.

3. Accounts

1. No account is required for the free plan.
2. Paid plans require an account. You are responsible for providing accurate information and keeping your credentials secure.
3. We are not liable for any loss arising from unauthorized use of your account.

4. Fees and Payment

1. Prices are shown at checkout. Payments are processed by Stripe; we never store your card details.
2. All fees are non-refundable except where a refund is required by applicable law.
3. Monthly subscriptions renew automatically until cancelled. After cancellation, paid features remain available until the end of the paid period.

5. Recording Compliance

1. Recording conversations may require participant consent or notice under the laws of your jurisdiction. You are solely responsible for understanding and complying with all applicable recording laws and for obtaining any required consent.
2. You will resolve at your own cost any dispute with third parties arising from your recordings, and we accept no liability for such disputes.

6. Your Data

1. Recordings, transcripts and summaries are stored only on your device. We have no means of accessing them.
2. You are responsible for backing up your data. We are not liable for any loss of data caused by device failure, user error, software defects or any other cause.

7. Acceptable Use

You must not:

• use the Service in violation of any law or for any unlawful purpose;
• infringe the intellectual property, privacy or other rights of others;
• resell, rent, sublicense or commercially redistribute the Service;
• interfere with the operation of the Service or circumvent authentication;
• engage in any other conduct we reasonably consider inappropriate.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF ACCURACY (INCLUDING THE ACCURACY OF TRANSCRIPTS AND AI-GENERATED SUMMARIES), COMPLETENESS, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, OR FREEDOM FROM ERRORS OR SECURITY DEFECTS. AI-generated transcripts and summaries may contain errors; always verify important content yourself.

9. Limitation of Liability

1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE — INCLUDING WITHOUT LIMITATION LOSS OF DATA, LOST PROFITS, BUSINESS INTERRUPTION, OR DISPUTES WITH THIRD PARTIES.
2. Where liability cannot be excluded under mandatory law, our total aggregate liability shall not exceed the amount you actually paid to us in the twelve (12) months preceding the event giving rise to the claim, except in cases of our willful misconduct or gross negligence.
3. For use of the free plan, we accept no liability except in cases of our willful misconduct or gross negligence.

10. Changes, Suspension and Termination of the Service

We may modify, suspend or discontinue the Service at any time without prior notice. We accept no liability for any resulting loss, except as set out in Section 9.

11. Changes to These Terms

We may update these Terms from time to time. Updated Terms take effect when posted on this website. Continued use of the Service after an update constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any dispute relating to the Service.

13. Contact

Questions about these Terms: info@jinbay.co.jp